Terms and Conditions

Terms & Conditions

Statements made on this web site may be subject to legal implications. Neither Totally Serene nor any of it's employees can be held responsible for any claim made against them.
All third parties linked with this web site are responsible for information related to their own products and services.
The information contained within this web site should be used for historical and educational purposes only. Under no circumstances should it be used as a guide for medical practice or purpose.
Totally Serene or its employees cannot by law make claims of a medical nature about any item on this web site however, they are permitted to say that, traditionally products abc have been used to assist the symptoms and conditions of xyz. This same law applies to any internet, telecommunication and email transaction or exchange of information.

DELIVERY

We will endeavour to deliver the Products to you within 2-7 working days of your Account order, where this is practical. However, products are subject to availability and delays may sometimes occur that are outside of our control. Any dates specified for delivery are therefore approximate only.
If delivery is delayed for more than 21 days, you have the right to contact us and refuse to accept the Products. In these circumstances, we will refund any money paid by you for those Products and any delivery monies you have been charged. However, we will not be responsible for any other losses, costs, damages or charges that you may suffer if we delay in supplying or do not supply those Products.
At the time of delivery you may be required to validly sign-off on the delivery of the Products, after which time the Products become your sole responsibility. Please refer to our Delivery Policy for full delivery options.